We're here to help you get the most out of WineSommelier.
For any questions, feedback, bug reports, or account issues — please email us at:
support@appwinesommelier.comWe typically respond within 48 hours, Monday through Friday.
Open the app and tap the Scan tab in the bottom navigation. Choose Wine Label, point your camera at the label, and tap the shutter. Within a few seconds, you'll receive wine information, taste profile, and pairing suggestions.
Premium unlocks unlimited daily scans, scanning of wine menus and food (for pairing suggestions), full AI sommelier notes, personalized taste matching with Match %, and removes all ads. You can subscribe from any premium feature inside the app.
Subscriptions are managed through your Apple ID. To cancel, open Settings on your iPhone, tap your name at the top, then tap Subscriptions, find WineSommelier, and tap Cancel Subscription. Your Premium access remains active until the end of the current billing period.
Open the app, go to Profile tab, and tap Restore Purchases. If the issue persists after restart, please contact us at support@appwinesommelier.com with your Apple ID's email address and we'll investigate.
Our recommendations are generated by AI based on the scanned label, your saved taste preferences, and a curated wine knowledge base. They're a strong starting point — but personal taste is unique. We're continuously improving accuracy based on user feedback.
Open the app, go to Profile tab, scroll to Delete Account, and confirm. This permanently removes your account, scan history, favorites, and taste preferences from our servers.
The app currently supports English, German, French, Italian, Spanish, Portuguese, Dutch, Polish, Czech, Ukrainian, and Russian. The app will use your device's language automatically.
WineSommelier is intended for users of legal drinking age. Please enjoy wine responsibly.